ithought.org status and service notices

ithought.org DNS entries are moving tonight from EveryDNS infrastructure to DynDNS infrastructure. This should be seemless but if anything seems broken, feel free to send me an e-mail.

ithought's hosting provider will be conducting emergency network maintenance of one of their switches tomorrow morning at 8am which may cause up to 5 minutes of downtime. If you are unable to reach any of your services at this time, just check back a few minutes later! No e-mail will be lost because it is spooled offsite at a backup mail server whenever the primary mailserver is unavailable.

Q4 2009 was smooth sailing. No interruptions of service, and December was even quieter than usual for the holidays (thats the decrease in the numbers below).

• 4 new shared hosting customers
• 340GB of web traffic served on the primary webserver (10% decrease)
• Average of 1.85 website requests per second (12% decrease)

Tonight, MySQL was upgraded everywhere from 5.0.70 to 5.0.84 and PHP was upgraded everywhere from 5.2.11 to 5.2.11-r1. There shouldn't be any noticable changes and the only downtime should have been a few seconds as each of the MySQL servers restarted.

The software on the mailserver has been upgrade to the most recent version of the Courier MTA. You may have experienced a brief period of being unable to check your e-mail and if you are still having issues, please restart your mail client. If that does not fix your problem, do not hesitate to get in touch with me

Q3 2009 could have been a little smoother, but the only major unplanned outage was due to a surprising hardware failure. Here is the stats update:

• 6 new shared hosting customers
• 380GB of web traffic served on the primary webserver (29% increase)
• Average of 2.10 website requests per second (12% increase)

There isn't much else exciting to report at this point, other than the above facts. Growth is steady, there is still plenty ofheadroom on all hardware for more growth, and hopefully Q4 will be a quiet one! Remember, for each client you referr, you get a discount on your bill for as long as both of you are customers.

all ithought.org SSL certificates expire on October 1st, so new ones were purchased and installed today for all secure services including e-mail and webmail. These will expire on October 1st, 2010. If you have any trouble connecting to secure services, please try restarting your mail client or web browser, but feel free to let me know if you have any problems after trying that.

emergency maintenance was successful, and all ithought hardware is running on the new power management hardware. There were two outages between 10pm and now, totaling less than 15 minutes. my apologies for the outages, but we should be done for a long time

tonight at around 10PM eastern time, all systems will be down for what hopefully will be the last fix to the power handling equipment. I will update here when services are restored.

emergency maintenance is complete but was unsuccessful because the new power equipment did not ship with a required adapter and this was not noticed until everything had been powered off. The new equipment is fully racked, so the next maintenance event will be a lot shorter and things should be back to normal after that